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Clover POS review

The Clover POS is a comprehensive payment solution

Clover POS
(Image: © Clover)

Our Verdict

There are numerous options to choose from if you’re looking at a POS to meet the needs of your business, with Clover having a chunky range of hardware options, plus a solid user experience to back it all up.

For

  • Great integrated solution
  • Easy to master
  • Apps boost appeal
  • Options to suite a variety of outlets

Against

  • Cumulative costs

Clover POS systems are a great solution if you’re looking to streamline your in-house services and want to replace old kit such as cash registers, payment terminals and other hardware. A Clover point of sale solution lets you do away with all of that and replace it with a more integrated system, with modern products that can keep your business running much more efficiently. 

Clover has a range of options to choose from and gets consistently praised for offering simple to use but powerful hardware that just works. You can subsequently mate the kit with either a Clover merchant account or use one from a merchant services provider. Clover is also sold by the likes of Bank of America, BBVA, Citi, PNC, SunTrust and Wells Fargo.

Clover POS

Clover has point-of-sale hardware to suit any business (Image credit: Clover)

Pricing

Signing up for a merchant account with the company starts from $9.95 per month, with payments taken virtually or entered by hand being charged at 3.5% + 10¢ per transaction. If you use a Clover device to take payments, the rate drops to 2.7% + 10¢. You’ll first need to decide if the Register Lite or the regular Register Plan suits your business, depending on its size. 

From there, Clover has an extensive range of products and services that seem to cover all bases. Mobile payments package Shop Flex, for example, is $499 while Shop Go is just $69, which allows you to accept swipe, dip and payments from your phone. 

A more sophisticated package like the Station Pro one, meanwhile, costs $1649 and delivers a point of sale hardware bundle that serves both employees and customers with a dual screen setup. 

Looking for a compact package? Shop Mini is a smaller offering, at $749, while there are also full-service POS options for restaurants including the Shop Station at $1349 and smaller Shop Mini at $749.

Clover

Clover is able to help you process all types of payment (Image credit: Clover)

Features

The Clover point of sale hardware range has been designed to cover all bases, with the taking and processing of payments and orders obviously being the main considerations. However, the hardware and software combination also allows you to organize your inventory and cultivate new customers too. 

Clover POS is cloud-based, so it can be administered from anywhere and there is also no per-employee charge, which means it is easily scaled for use by an entire team. Additional devices can be added as you grow and Clover’s options of using additional apps and devices means it’s certainly flexible. 

Along with the hardware options listed in the pricing section above, Clover POS systems can be augmented with accessories, such as kitchen printers and displays, along with a lockable cash drawer.

Clover POS

Clover can be tailored to suit multiple retail and restaurant uses (Image credit: Clover)

Performance

Even in its most basic guise, a Clover POS system arrives with all of the core ingredients to get up and running. Therefore, it should require minimal effort to subsequently adapt to your business, with the added benefit of multi-layered security on a PCI-certified system adding to the overall performance appeal. 

And, the fact that Clover POS is cloud-based also means it’s resilient if you suffer connectivity issues, allowing you to continue processing payments and ensuring successful transactions if if your internet is down. When it comes back up again Clover POS pushes through all of your stored and encrypted data.

Clover

Clover gets highly praised for its user-friendly terminals (Image credit: Clover)

Ease of use

Clover has been nicely designed and works whether or not you’re the main administrator or an employee who needs to dip in and out of the interface to get your daily duties done. 

What’s more, the cloud-based platform it’s run on means that all of your important data is stored remotely, which also means its safeguarded against anyone inadvertently doing the wrong thing. That could pay dividends in something like a retail arena where you might have several employees also using the Clover system.

Clover POS

Clover POS offers a range of inventory and reporting options (Image credit: Clover)

Support

When it comes to support options if you’re running a Clover POS then there are numerous routes for getting assistance. This includes phone, chat and email 24/7 according to Clover. 

A dedicated help center covers a lot of bases with its exhaustive selection of topics that cover basic troubleshooting, working with the Clover web dashboard, getting to grips with the apps as well as staying on top of updates, security and managing your account. 

However, it’s worth also bearing in mind that if you have a merchant services provider alongside your Clover account then support for that will likely come direct from that source. Software and hardware from Clover on the other hand, will be provided by parent company Fiserv.

Clover

Clover has a range of terminals at your disposal including the Mini (Image credit: Clover)

Final verdict

There are multiple options for Clover POS and that makes it hugely appealing for a very wide selection of businesses. While its use is mainly suited from small to mid-size ventures, Clover POS is also scalable for retail and restaurant use, which means that you can build it up as your business expands by moving up to the next suitable package. 

One of the main areas of attraction here is the ease of use that comes with this range of POS solutions, allowing it to be mastered by multiple members of staff. Adding to that appeal is the range of supplementary apps that boost its credentials with one-touch launch convenience. These range from offering staff-assistance tools and customer offer benefits through to delivering reports and managing inventory. Overall, there is lots to like here.