Skip to main content

How to change your Microsoft Outlook password or reset it

Your Outlook account is vital for emails and more

Microsoft Outlook
Microsoft Outlook
(Image: © Microsoft)

Your Outlook password holds the keys to your kingdom if you use Microsoft's online service - you need it to access your emails, calendar, contact list and more, whether you're a web user or are checking the services using your smartphone or tablet.

You'll want to change your Outlook password pretty frequently then, because this can be the best way to keep your account secure, and you don't want anyone getting into your account who shouldn't be there.

That's why we've come up with this handy guide on how to change your Outlook password, as well as how to reset it in case you forget what the password is.

We'll run you through the steps on a Windows browser, as the process is slightly different on various mobile or tablet platforms.

How to change your Outlook password

Image 1 of 4

Click your initials in the top left, then 'My account'.

Click your initials in the top left, then 'My account'. (Image credit: Microsoft / TechRadar)
Image 2 of 4

Scroll down until you find Security, and click it.

Scroll down until you find Security, and click it. (Image credit: Microsoft / TechRadar)
Image 3 of 4

Now find Password security and select it.

Now find Password security and select it. (Image credit: Microsoft / TechRadar)
Image 4 of 4

After following the steps to verify yourself, you'll get to enter your new passwords.

After following the steps to verify yourself, you'll get to enter your new passwords. (Image credit: Microsoft / TechRadar)

When you're on the Outlook website, click your initials to the far top right of the screen (not the cog icon, as you don't change your password through the outlook settings menu). Select 'my account' from the menu that appears to the side.

You'll be taken out of Outlook to your main Microsoft account settings menu. From the grid that appears, select 'Security'.

In the Security menu, click the second option for 'Password Security', and you'll be prompted to verify it's definitely you using your mobile phone. Enter the last few digits of your phone number, click 'send code', and then enter in the seven-digit code that's sent to your smartphone.

Now you'll be prompted to enter your current password, then your new password twice. Once you hit 'Save' this will be your new password, and you'll have to start using this new code whenever you want to access Outlook.

How to reset your Outlook password

(Image credit: Microsoft / TechRadar)

If you've forgotten your Outlook password you're able to reset it from the log-in screen. When you're at the screen to put it in, instead click 'Forgotten your password?' below.

You'll be prompted to verify your account, as above. The process is exactly the same as above, so if you're unsure on verifying your phone number, just follow the above steps to do it.

The only difference here is that you won't be asked to enter your current password when creating a new one. Once you've done this, the new password you've entered will work for your account now. Make sure to remember it this time!