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T-Mobile sorry for Galaxy S Android 2.2 delay

T-Mobile sorry for Android 2.2 delay
T-Mobile sorry for Android 2.2 delay

T-Mobile has responded to TechRadar's request for more information on the Samsung Galaxy S Android 2.2 deployment delay, apologising for the whole episode.

The network originally promised the update would land by 1 December at the latest, but failed to meet that deadline, later confirming it would happen next week.

TechRadar asked T-Mobile for a reason behind this delay, and received the following:

"T-Mobile apologises for any inconvenience caused by the delay in 2.2 Froyo update for the Samsung Galaxy S.

"It is our priority to ensure that the update will provide our customers with the best possible experience and we are working hard to make this happen as soon as possible."

Lifting the lid

T-Mobile couldn't comment on a reason for the delay, but reading between the pretty wide lines it's clear the Galaxy S upgrade failed some part of the testing process at the last moment.

The problem here wasn't that the upgrade has taken so long to deploy (although it has irked customers) but a missed self-imposed deadline meant that users were constantly checking for something that never arrived.

We hope the Android 2.2 update lands by next Friday from T-Mobile, which we're assured it will, and we don't have to talk about this until Android 2.3 Gingerbread lands...

Gareth Beavis

Global Editor-in-Chief

Gareth has been part of the consumer technology world in a career spanning three decades. He started life as a staff writer on the fledgling TechRadar, and has grown with the site (primarily as phones, tablets and wearables editor) until becoming Global Editor in Chief in 2018. Gareth has written over 4,000 articles for TechRadar, has contributed expert insight to a number of other publications, chaired panels on zeitgeist technologies, presented at the Gadget Show Live as well as representing the brand on TV and radio for multiple channels including Sky, BBC, ITV and Al-Jazeera. Passionate about fitness, he can bore anyone rigid about stress management, sleep tracking, heart rate variance as well as bemoaning something about the latest iPhone, Galaxy or OLED TV.