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iOS 9.1 is breaking TouchID for some iPhone users

Touch ID
Touch ID

iOS 9.1 is out in the wild, but for some people it seems to be doing more damage than good.

People are complaining that the new software update means TouchID is forgetting their fingerprint or that the sensor has become very delayed.

Apple's support forums are full of people claiming issues on a lot of devices including the iPhone 5, iPhone 5S, iPhone 6, iPhone 6S, iPhone 6S Plus and the iPad Air 2.

People have been raising the issue on Reddit as well. DaedraCross said TouchID "only works about 15% of the time and takes around 7 seconds to unlock, if it actually recognises my fingerprint."

Out of touch

Iamthebchang has just bought an iPhone 6S and, after updating it to iOS 9.1, shared on Reddit that "it's like sensor was dead. Only way to open the phone was to use passcode."

No one with an iPhone on the techradar team has experienced the problem yet, but there are enough reports of it happening to convince us that it's a real problem.

If you're experiencing the issue yourself, you'll just have to wait on a fix. We've contacted Apple to see if it's aware of the problem, and what it might be planning to do about it.

From Forbes, Via Pocket Now

James Peckham

James is Phones Editor for TechRadar, and he has covered smartphones for the best part of a decade bringing you news on all the big announcements from top manufacturers making mobile phones. James is often testing out and reviewing the latest and greatest mobile phones, smartwatches, tablets, virtual reality headsets, fitness trackers and more. He has also worked on other leading tech brands, such as T3 and Gizmodo UK, as well as appearing as an expert on TV and radio for the BBC and other publications. Be sure to follow him on Twitter for all the latest smartphone news.