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Watchdog viewers vote BT top broadband

Over 50,000 viewers took part in the survey - and voted BT top dog

Viewers of BBC programme Watchdog have been giving the programme opinions about their broadband supplier. Over 50,000 viewers took part - and voted BT top of the pile.

Indeed, the only category the company missed out the top spot on was 'value for money', perhaps proving the old adage you get what you pay for.

BT 's top placing in the 'best providers' table was followed by, AOL Europe and Tiscali. Orange (formerly Wanadoo) came off worst out of the big-name ISPs, followed by TalkTalk...and BT, showing that respondents either loved or hated the phone giant. Bulldog also fared badly in terms of customer satisfaction.

Customers were very satisfied with the performance of many smaller companies such as Global, Waitrose, Zen and Madasafish.

For the purposes of the survey, Virgin, NTL and Telewest were treated separately, as the companies had only just merged.


Dan (Twitter, Google+) is TechRadar's Former Deputy Editor and is now in charge at our sister site Covering all things computing, internet and mobile he's a seasoned regular at major tech shows such as CES, IFA and Mobile World Congress. Dan has also been a tech expert for many outlets including BBC Radio 4, 5Live and the World Service, The Sun and ITV News.